Did you know bamboo is the fastest growing plant in the world?
What sizes do you offer?
We offer a wide range of sizes for both men and women. Please refer to our size guide in products page for detailed measurements and recommendations.
How do I care for my bamboo underwear?
To keep your bamboo underwear in the best condition, machine wash on a gentle cycle with cold water and mild detergent. Avoid using bleach or fabric softeners. Tumble dry on low heat or hang dry.
What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unworn, unwashed, and in their original tags and packaging. Please visit our Returns & Exchanges page for more information.
Do you offer free shipping?
Yes, we offer free shipping on orders over $60. Standard shipping rates apply to orders below this amount.
Where do you ship to?
We are based in Canada and the USA but ship worldwide. For more details on shipping times and costs, please visit our Shipping Information page.
How can I contact customer service?
Your satisfaction is our top priority. You can reach our Panda support team by emailing us at pandacare@bamboounderwear.com
We aim to respond within 1-2 business days.
Is bamboo fabric eco-friendly?
Absolutely! Bamboo is a highly renewable resource that requires minimal water and no pesticides to grow. Our bamboo underwear is made from sustainably sourced bamboo, supporting a healthier planet.